Report Review

  • This field is hidden when viewing the form
  • This field is hidden when viewing the form
  • Please state why you have reported this review. Reviews that violate our Review Guidelines or Terms & Conditions will be removed.
  • This field is for validation purposes and should be left unchanged.

Fittleworth

4.43
From 1353 reviews Read All Reviews
The ‘verified provider’ badge is given to home delivery services who are committed to providing their customers with a compassionate, caring and informative service and actively looks to communicate with their customers in order to improve the customer relationship.
A ‘verified provider’ works closely with Healthcare Delivery Reviews in order to understand how they can best support their customers and uses our healthcare review platform to monitor and reply to reviews. You can find more information by clicking here.
Provider Logo

Fittleworth provides everything you need from your home dispensing service. Here at Fittleworth, we understand that every person’s health needs are unique, so we have built a trusted and dedicated home dispensing and clinical advice service that caters to all … Read more

Reliability
Communication
Product Range
Friendliness

L, August 2025

Upvote
5.00 out of 5
Reliability
Communication
Product Range
Friendliness

Great company. Their customer service is brilliant if you need to contact them. Goods are always delivered and are packaged well

David, August 2025

Upvote
5.00 out of 5
Reliability
Communication
Product Range
Friendliness

I have been undergoing various Prostate issues, procedures and operations over the last 5 - 6 years. The literature from Fittleworth helped with my dread of catheters and fear of using them, thank you so much for that, it was very much appreciated. I now find the use of them, along with the required care of course, is fine, and works perfectly. More recently, after further surgery I was advised to change the type of catheter and given a new reference type by the Urologist. One quick phone call to the Fittleworth helpdesk, and hey presto, I had the necessary code to quote to my dispensing GP/pharmacy. The required catheters arrived in less than a week, the DPD delivery driver was prompt and courteous. Overall, I would have absolutely no hesitation in recommending Fittleworth. Thank you to all the team and those involved with the supply of my catheters. David A -

Reply from Fittleworth
18th August 2025

Hi David, Thank you for taking the time to leave a review and for being a Fittleworth customer. It's great to hear that we've been able to support you with your journey.

Regards

Yasmin, Customer Experience Specialist - Fittleworth

Stephen, August 2025

Upvote
2.50 out of 5
Reliability
Communication
Product Range
Friendliness

Since the new Fittlehub was launched nothing but problems oredring. This new website doen't really remember your previous orders especially cutting instructions which should be permanently logged in their system. What a shambles!! Fire the webdesigner and IT people because they are *****. Screenshot shows as in perpetual load loop

Reply from Fittleworth
18th August 2025

Hi Stephen, Thank you for taking the time to leave a review. I'm sorry to hear that you've faced issues with Fittlehub. Please can you email me at talktous@fittleworth.com with your full name, DOB and any more information regarding your complaint so we can investigate further for you. Thank you and look forward to hearing from you.

Regards

Yasmin, Customer Experience Specialist - Fittleworth

Kay, August 2025

Upvote
5.00 out of 5
Reliability
Communication
Product Range
Friendliness

Been with Fittleworth now 12 years. Been very good with my supplies. Always polite when making my order. Up to date information regarding my delivery.

Reply from Fittleworth
18th August 2025

Hi Kay, Thank you for taking the time to leave a review and for being a Fittleworth customer for 12 years.

Regards

Yasmin, Customer Experience Specialist - Fittleworth

"*" indicates required fields

This field is hidden when viewing the form
Name*