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SecuriCare

4.86
From 219 reviews Read All Reviews
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SecuriCare provides a free of charge home delivery service for all makes and brands of stoma and continence care products so, whatever you’re using, we’ll deliver it direct to your door. We also provide you with a range of complimentary … Read more

Reliability
Communication
Product Range
Friendliness

carol, June 2025

Upvote
5.00 out of 5
Reliability
Communication
Product Range
Friendliness

been with this company a long time now and always get excellent service with updates about items missing from prescription from gp they phone me to ask if i need repeat prescription the staff are excellent very friendly and helpful and go above and beyond to help thank you securicare team

Angela, June 2025

Upvote
5.00 out of 5
Reliability
Communication
Product Range
Friendliness

Excellent customer service

Lisa, June 2025

Upvote
5.00 out of 5
Reliability
Communication
Product Range
Friendliness

Perfect service and friendly staff. I've recently been having trouble with my previous supplier with them missing items, not cutting my stoma bags, sending the wrong things or waiting days for delivery. I remembered speaking with Zoe from CliniMed from the start of my stoma journey and she recommended SecuriCare to me. I changed over last week and spoke to Tiffany. She understood my needs, took all the correct codes for my products and then told me the wonderful news that I could get my deliveries on a set date each month, without needing to contact. As a busy mum, a wife and an ostomy patient life can be a juggle getting everything organised without the added stress of ordering your supplies. I now have a standing order set up for the start of every month (the Friday before if it's a BH) and my delivery is sent directly to me from DPD. A text is sent so you know when you'll get your order and everything was well packaged. Life with a stoma can be a challenge but what isn't, is the service and care from SecuriCare. I mean the clues in the name. If you're having difficulty with other providers and unsure who to change to, then SecuriCare is your answer.

Judith, June 2025

Upvote
5.00 out of 5
Reliability
Communication
Product Range
Friendliness

From day 1 I used this company as recommended by my stoma nurse. Initial order set up was very easy and I was able to alter my order slightly over the telephone once I had established my needs. Every 28 days they ring to confirm my order and deliver 14 days later. Arranged early delivery when I was going on holiday and suggested a few extra supplies as I may need to change more often as going to Benin a hot country. Always polite and helpful.

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