Report Review

  • This field is hidden when viewing the form
  • This field is hidden when viewing the form
  • Please state why you have reported this review. Reviews that violate our Review Guidelines or Terms & Conditions will be removed.
  • This field is for validation purposes and should be left unchanged.

Review for Fittleworth by Jasmine

Upvote

Jasmine, April 2024

Upvote
3.00 out of 5
Reliability
Communication
Product Range
Friendliness

Problem with DPD not following Fittleworth instruction label. which informs the DPD's driver where to leave the parcels if no one ianswers the front door. DPD completely ignored this. DPD left two large boxes of medical equipment on my front door step for anyone and everyone to see. All previous deliveries have been made successfully. following the same clear instructions. This is the first time that a delivery placed me in such a vulnerable position.

Problem with DPD not following Fittleworth instruction label. which informs the DPD's driver where to leave the parcels if no one ianswers the front door. DPD completely ignored this. DPD left two large boxes of medical equipment on my front door step for anyone and everyone to see. All previous deliveries have been made successfully. following the same clear instructions. This is the first time that a delivery placed me in such a vulnerable position. It has left me very upset and concerned for future deliveries.

Reply from Fittleworth
5th April 2024

Hi Jasmine, Thank you for leaving us this feedback, I am really sorry to see that you have had problems with deliveries. Please can you email me at DRMqueries@fittleworth.com with your full name and DOB so I can speak to DPD on your behalf and look into this for you. Speak to you soon.

Regards

Laura, Customer Experience Improvement Team Leader - Fittleworth

Leave a comment

"*" indicates required fields

This field is hidden when viewing the form
Name*
Consent*