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Review for Fittleworth by Martin

1/1 - (1 vote)

Martin, June 2024

1/1 - (1 vote)
1.00 out of 5
Reliability
Communication
Product Range
Friendliness

Shocking company to deal with. One month on from ordering my catheters with my GP and still no catheters. Worse still, they're not replying to my emails. I've switched to Charter.

Shocking company to deal with. One month on from ordering my catheters with my GP and still no catheters. Worse still, they're not replying to my emails. I've switched to Charter.

Reply from Fittleworth
7th June 2024

Hello Martin, I am so sorry to see this for you. Please can you email me at dRMqueries@fittleworth.com with your full name and DOB and I will look into this for you. Kindest regards

Regards

Laura, Customer Experience Improvement Team Leader - Fittleworth

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