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Review for Fittleworth by Joseph

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Joseph, October 2024

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2.75 out of 5
Reliability
Communication
Product Range
Friendliness

My last 4 orders have failed in one way or another with the last 2 having blame for the failure levelled at my GP surgery. The last 4 orders have required me to chase Fittleworth and find out why my order has failed. On every occasion the failures have been down to a process failure within the Fittleworth system. I am transferring my orders to an alternate provider.

My last 4 orders have failed in one way or another with the last 2 having blame for the failure levelled at my GP surgery. The last 4 orders have required me to chase Fittleworth and find out why my order has failed. On every occasion the failures have been down to a process failure within the Fittleworth system. I am transferring my orders to an alternate provider.

Reply from Fittleworth
21st October 2024

Hi Joseph, Thank you for taking the time to leave a review. I'm sorry to hear about the issues you've faced with your deliveries. Please can you send me your full name and DOB to DRMqueries@fittleworth.com we can investigate into what has happened.

Regards

Yasmin, Customer Experience Specialist - Fittleworth

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