Oakmed

Still have not received my seals ordered at start of January, opened stoma bags supplied with that order and they were the wrong bags. The hole cutting on the bags was so bad there were large jagged edges this could be very dangerous to the wearer as if bending down these edges would cut the stoma with a great risk of getting blood poisoning. I told Oakmed they had sent me the wrong bags and even included pictures of the jagged edges of the cut holes, it was so bad that it showed clearly on the photos. I had to argue with the lady on the phone before they agreed to send me the correct bags, these didn't arrive till nearly 5 weeks from the original order. I just wish I could add the photos to this review as in the 11 years of having a stoma I've never seen anything as bad as this.

Once again I have been let down by Oakmed, I ordered my products a month ago and they were delivered without the seals I had ordered, on the telephone they told me they will not have any till February. After waiting 3 weeks I phoned them and asked if they had another make, they said they would send some samples, these took a few days to arrive and were no good as the hole in them was very big, I phoned back but was told they still had no stock of the original ones. I have had to ask them to send the prescription back to me so that I can order from another company. Not very supportive at all, I have just been left in a mess by them. Think hard before you order from them!

Update from 10th Feb. I am still without the seals ordered from Oakmed at the start of January but have received a few samples from other suppliers.

Very friendly quick deliverys

Since having my stoma in January I have used coloplast and oakmed. Coloplast made me wait because they would not stock a competitors product. Oakmed are friendly reliable and efficient