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Review for Amcare by Convatec by Antony

1/1 - (2 votes)

Antony, August 2024

1/1 - (2 votes)
2.75 out of 5
Reliability
Communication
Product Range
Friendliness

Absolutely ***** service every time I put order in, always part of order missing after waiting over a week to receive order, amcare always blame my doctors surgery for not doing prescription load of old **** as I phone surgery & am always told prescription been dealt with. Got email today saying amcare haven't received prescription from doctors order placed a week ago called doctors last week to check prescription done on day of order

Absolutely ***** service every time I put order in, always part of order missing after waiting over a week to receive order, amcare always blame my doctors surgery for not doing prescription load of old **** as I phone surgery & am always told prescription been dealt with. Got email today saying amcare haven't received prescription from doctors order placed a week ago called doctors last week to check prescription done on day of order MORE LIES from amcare Absolutely terrible service.

Reply from Amcare by Convatec
28th August 2024

Hi Antony, I'm sorry to learn about your experience with us. Our team has already been in touch with you today, but please feel free to reach out if there's anything else you'd like to discuss. Just give us a call at 0800 88 50 50.

Regards

Terri - Amcare by Convatec

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