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Review for Amcare by Convatec by tim

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tim, August 2026

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3.75 out of 5
Reliability
Communication
Product Range
Friendliness

Started out really good last year,then problems and delays due to trying to supply items not agreed by stoma nurses,so surgery wouldnt agree everything on prescriptions so had delays and run out of some items

Started out really good last year,then problems and delays due to trying to supply items not agreed by stoma nurses,so surgery wouldnt agree everything on prescriptions so had delays and run out of some items

Reply from Amcare by Convatec
25th August 2026

Hi Tim, we're sorry to hear you've experienced some difficulties with your prescriptions and deliveries, and we appreciate you taking the time to share your feedback. We'd really like the opportunity to understand what has happened and see how we can help. If you're happy to do so, please give our team a call on 0800 88 50 50 or send an email to enquiry@amcaregroup.co.uk so we can better understand what has happened and look into this for you. We look forward to speaking with you and supporting you as best we can.

Regards

Rebecca C - Amcare by Convatec

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