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Review for Amcare™ Group by Angela

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Angela, December 2021

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2.50 out of 5
Reliability
Communication
Product Range
Friendliness

used to be very good. but since new computer software been put in not very reliable .

used to be very good. but since new computer software been put in not very reliable .

Reply from Amcare by Convatec
10th January 2022

Hi Angela. We are sorry to hear that you feel the service has been unreliable for you since our new computer system was installed last year. We had some issues but these have now been resolved and we would like the opportunity to rectify any problems you're still experiencing if you would be happy to discuss them further. Please contact us on 0800 88 50 50, by email at amcaregroup.co.uk or through social media on Facebook, Twitter or Instagram and we will investigate further for you.

Regards

Sally, Customer Experience Team - Amcare by Convatec

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