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Review for Amcare™ Group by Chris

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Chris, June 2021

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1.00 out of 5
Reliability
Communication
Product Range
Friendliness

If I could give zero stars I would. I have been trying to get my supplies for 10 days now - attempted to conatc by email/phone and facebook. Three times was guaranteed delivery. Three times nothing arrived. They have had a 'software update' but this 'reliable' company is an absolute disgrace. I'm hoping to sign with another supplier. I can't tell you how frustrated my experience is, and that of many other customers. By our

If I could give zero stars I would. I have been trying to get my supplies for 10 days now - attempted to conatc by email/phone and facebook. Three times was guaranteed delivery. Three times nothing arrived. They have had a 'software update' but this 'reliable' company is an absolute disgrace. I'm hoping to sign with another supplier. I can't tell you how frustrated my experience is, and that of many other customers. By our very nature we live with a very difficult condition to manage and the lack of adequate supplies makes it much much worse.

Reply from AmcareTM Group
2nd July 2021

Hi Chris, we're very sorry to hear about the problems you've had receiving your product. We would like to look into this further for you if you could please send us a Facebook message with your details so that we can help to get this issue resolved for you.

Regards

Sally, Customer Experience Team - AmcareTM Group

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