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Review for Amcare™ Group by Disgruntled

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Disgruntled, September 2021

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1.00 out of 5
Reliability
Communication
Product Range
Friendliness

Absolutely and totally useless. They don’t deliver. They don’t answer their phones. They don’t respond to emails. Worst service imaginable. Ought to be prosecuted under the Trade Descriptions Act as they definitely don’t do what they advertise.

Absolutely and totally useless. They don’t deliver. They don’t answer their phones. They don’t respond to emails. Worst service imaginable. Ought to be prosecuted under the Trade Descriptions Act as they definitely don’t do what they advertise.

Reply from Amcare by Convatec
21st January 2025

Hi there, We sincerely appreciate your feedback from 2021 and understand that we did not meet your expectations at that time. We are pleased to inform you that significant improvements have been made, and we would love the opportunity to demonstrate our commitment to providing excellent customer service once again. If you would consider giving us another chance, please reach out directly at 0800 88 50 50, email us at enquiry@amcaregroup.co.uk, or use our Live Chat function at www.amcarebyconvatec.com

Regards

Terri - Amcare by Convatec

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