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Review for Amcare™ Group by Grahame

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Grahame, July 2022

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4.25 out of 5
Reliability
Communication
Product Range
Friendliness

Amcare are a great company. Prescriptions can be a problem with Amcare saying they haven't received the script and my GP Surgery saying it has been sent. At times, I do receive things I haven't ordered or the odd item missing. This can be frustrating as I depend on this service and products. In general though, I feel I would stay with them as my last delivery company was abysmal and, Amcare are far better

Amcare are a great company. Prescriptions can be a problem with Amcare saying they haven't received the script and my GP Surgery saying it has been sent. At times, I do receive things I haven't ordered or the odd item missing. This can be frustrating as I depend on this service and products. In general though, I feel I would stay with them as my last delivery company was abysmal and, Amcare are far better than the other company could ever be. There may be the odd blip but, I'm staying on board.

Reply from Amcare by Convatec
21st October 2022

Hello Grahame, thank you for providing us with your feedback, and we're glad to hear you've been happy with our service. We're sorry however to hear about the issues you've occasionally had with your orders, but we'd like to help rectify this for you if we can. If we can be of any further assistance, please don't hesitate to contact us on 0800 88 50 50.

Regards

Sam - Amcare by Convatec

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