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Review for Amcare™ Group by Janet

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Janet, September 2021

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1.00 out of 5
Reliability
Communication
Product Range
Friendliness

For months now I have had problems with my daughters medical supplies. I have had them loose Prescriptions and I have actually ran out of supplies because they have not been able to deliver products. Appalling customer service.

For months now I have had problems with my daughters medical supplies. I have had them loose Prescriptions and I have actually ran out of supplies because they have not been able to deliver products. Appalling customer service.

Reply from Amcare by Convatec
21st January 2025

Hello Janet, We sincerely appreciate your feedback from 2021 and understand that we did not meet your expectations then. We are pleased to inform you that significant improvements have been made, and we would love the opportunity to demonstrate our commitment to providing excellent customer service once again. If you would consider giving us another chance, please reach out directly at 0800 88 50 50, email us at enquiry@amcaregroup.co.uk, or use our Live Chat function at www.amcarebyconvatec.com

Regards

Terri - Amcare by Convatec

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