Upvote
Not great. Have been receiving my supplies vis Amcare for 5 years only to be told that they will no longer supply competitor brand products. If Amcare truly understood their customers, as they imply they do on their website, then they would know how important finding the right products are to ostomates and in most cases, it will have been a trial to find the right pouch. So to suddenly stop suppling the patient's choice
Not great. Have been receiving my supplies vis Amcare for 5 years only to be told that they will no longer supply competitor brand products. If Amcare truly understood their customers, as they imply they do on their website, then they would know how important finding the right products are to ostomates and in most cases, it will have been a trial to find the right pouch. So to suddenly stop suppling the patient's choice of pouch is a major issue and cause of stress. I question the integrity of a company that has chosen profits over patients. Nice that their 'forevercaring' team only care enough to give their patients immediate notice that competitor brands are being withdrawn…very caring indeed! And all this from a 'world class' service…better look for a universe class service if this is what I can expect from a world class one.