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Review for Amcare™ Group by P.

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P., June 2021

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5.00 out of 5
Reliability
Communication
Product Range
Friendliness

I have been using Amcare / Convatec products since 1994 company all these Years was Very Professional , Customer service one of the best , deliveries fast , but Unfortunately this Month June all went wrong and massive delays and over 30 min to 45 min waiting customer support to answer calls, and massive delays on Deliveries too, they claim they have a New System in the company that is not working correctly to process

I have been using Amcare / Convatec products since 1994 company all these Years was Very Professional , Customer service one of the best , deliveries fast , but Unfortunately this Month June all went wrong and massive delays and over 30 min to 45 min waiting customer support to answer calls, and massive delays on Deliveries too, they claim they have a New System in the company that is not working correctly to process orders etc.. and that cause massive issues, but still try to work out and claim is not working 100% this is the explanation , not sure also if is true , and the real issues is Because the products are made out of UK some made in Europe , and facing issues with this Brexit Stuff ? I would guess, ?

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