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Review for Amcare™ Group by Sharky

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Sharky, July 2021

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2.25 out of 5
Reliability
Communication
Product Range
Friendliness

No point telling people about my experience as they can obviously see Amcare’s lame reply about I.T and software issues. Just remember if you in a company you have a management structure that should plan accordingly if any work is to be carried out with I.T etc, clearly the management aren’t fit for purpose meaning the workers are being steered by a rudderless ship.

No point telling people about my experience as they can obviously see Amcare’s lame reply about I.T and software issues. Just remember if you in a company you have a management structure that should plan accordingly if any work is to be carried out with I.T etc, clearly the management aren’t fit for purpose meaning the workers are being steered by a rudderless ship.

Reply from AmcareTM Group
16th July 2021

Hi Sharky. Thanks for taking time to leave us your review. As you rightly point out, a recent software upgrade we implemented has led to some disruption regarding the distribution of some of our products from our warehouses to customers. At the moment, our focus is on ensuring we are able to deliver as many of our products to customers as we can, given the technical issues we are facing. We are working as hard as we can to get products to customers and we are pleased to say that we have seen big improvements in the speed we can dispatch orders and we look forward to returning Amcare to the very high level of service that you, our customers, should expect.

Regards

Sally, Customer Experience Team - AmcareTM Group

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