Upvote
Stephen, August 2026
Reliability
Communication
Product Range
Friendliness
I was away recently and had misjudged the amount of supplies that I would need to manage my bladder. I called the Bladder and Bowel Community helpline, not really sure what they could do to help me. I got through to a Product Specialist Advisor called Patrycja, and she could not have been more helpful. As we were in an area with poor phone signal, she even had to call me back twice! Where we
I was away recently and had misjudged the amount of supplies that I would need to manage my bladder. I called the Bladder and Bowel Community helpline, not really sure what they could do to help me. I got through to a Product Specialist Advisor called Patrycja, and she could not have been more helpful. As we were in an area with poor phone signal, she even had to call me back twice! Where we were staying was not a standard address, but working together, we were able to locate my position. Patrycja coordinated with my GP and placed an order to be delivered the following day. She even contacted me to verify that I had received my items. Thanks so much, Patrycja!
