Upvote
Joanne, July 2026
Reliability
Communication
Product Range
Friendliness
Bullens started off so well, but after a few deliveries, their customer service went downhill. My promised monthly phone calls just didn't happen and I no longer had a dedicated person at the end of the phone. My deliveries kept getting pushed back by a week every month, so my supplies were always getting dangerously low. Then they started to omit much-needed complimentaries like dry wipes and wet wipes. Often the supplies I wanted had
Bullens started off so well, but after a few deliveries, their customer service went downhill. My promised monthly phone calls just didn't happen and I no longer had a dedicated person at the end of the phone. My deliveries kept getting pushed back by a week every month, so my supplies were always getting dangerously low. Then they started to omit much-needed complimentaries like dry wipes and wet wipes. Often the supplies I wanted had run out and I had to have substitutes. Every time there was a delay, it seemed I was blamed for requesting 'cut to order', as they said cutting held things up. Finally got fed up with them and went elsewhere for my supplies.
