Report Review

  • Hidden
  • Hidden
  • Please state why you have reported this review. Reviews that violate our Review Guidelines or Terms & Conditions will be removed.
  • This field is for validation purposes and should be left unchanged.

Review for Coloplast Charter by derek

Upvote

derek, September 2023

Upvote
blank
  • blank
  • blank
  • blank
  • blank
  • blank
3.00 out of 5
Reliability blank blank blank blank blank
Communication blank blank blank blank blank
Product Range blank blank blank blank blank
Friendliness blank blank blank blank blank

I was running short of several products on order awaiting approval-I checked with local gp who said approval was on way to you. I then contacted you by chat to attempt to speed up order. I got no help at all. VERY DISAPPOINTED

I was running short of several products on order awaiting approval-I checked with local gp who said approval was on way to you. I then contacted you by chat to attempt to speed up order. I got no help at all. VERY DISAPPOINTED

blank
Reply from Coloplast Charter blank
13th October 2023

Thank you for your review, Derek. We sincerely apologise for the difficulties you've experienced while ordering your supplies through Coloplast Charter. We understand the frustration and inconvenience caused by the delayed prescription process. We want to address your concerns promptly and ensure we meet your expectations. To facilitate a resolution and further discuss your situation, we kindly request you to email us at help@charter.co.uk. Kind regards, Inga.

Regards

Inga - Coloplast Charter team

Leave a comment

"*" indicates required fields

Hidden
Name*
Consent*