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Review for Coloplast Charter by Theresa

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Theresa, August 2026

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5.00 out of 5
Reliability
Communication
Product Range
Friendliness

When my dr sends the wrong size stoma bags on prescription I just wish they would inform me as well as sending the text message to my Dr 2 months now I have had this trouble and spent all afternoon sorting it with stoma nurse Dr's and coloplast .surgery have sorted it now but I would really like to be kept in the picture

When my dr sends the wrong size stoma bags on prescription I just wish they would inform me as well as sending the text message to my Dr 2 months now I have had this trouble and spent all afternoon sorting it with stoma nurse Dr's and coloplast .surgery have sorted it now but I would really like to be kept in the picture

Reply from Coloplast Charter
5th August 2026

Hello Theresa, I'm sorry to hear you've had issues with your supplies. If you would like to send us an email to digital@coloplast.com with your details I can refer this to be looked into for you. Best regards, Vicky

Regards

Vicky R - Coloplast Charter team

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