Report Review

  • This field is for validation purposes and should be left unchanged.
  • This field is hidden when viewing the form
  • This field is hidden when viewing the form
  • Please state why you have reported this review. Reviews that violate our Review Guidelines or Terms & Conditions will be removed.

Review for Fittleworth by Alan

Upvote

Alan, July 2025

Upvote
4.75 out of 5
Reliability
Communication
Product Range
Friendliness

The new website needs attention. If I 're-order' from an earlier order I am asked 'do you wish to proceed without cutting instructions?'. When I click 'NO' nothing happens - no place to insert cutting inst. If I make a fresh order I am unable to select number of packs of drywipes or disposal bags - the 'quantity' box is unresponsive. Otherwise the service is fine.

The new website needs attention. If I 're-order' from an earlier order I am asked 'do you wish to proceed without cutting instructions?'. When I click 'NO' nothing happens - no place to insert cutting inst. If I make a fresh order I am unable to select number of packs of drywipes or disposal bags - the 'quantity' box is unresponsive. Otherwise the service is fine.

Reply from Fittleworth
2nd July 2025

Hi Alan, Thank you for taking the time to leave a review. To add cutting instructions via Fittlehub you need to click on the little scissors on the ordering page and select which cutting you'd like. To increase the number of comp items you receive you'd need to contact Customer Services to change your preferences as this is calculated from that. For further Fittlehub support please see our FAQ page: https://www.fittleworth.com/order-online/ordering-online-faqs/

Regards

Yasmin, Customer Experience Specialist - Fittleworth

Leave a comment

"*" indicates required fields

This field is hidden when viewing the form
Name*
Consent*