Reply from Fittleworth
28th July 2026
Thank you for your review. We're delighted to hear you received great service from Fittleworth. We're sorry to hear that your delivery experience did not meet expectations. We have recently changed our delivery partner from DPD to DHL, and we appreciate you taking the time to share your feedback. If you continue to experience any delivery issues, please do contact us directly so we can investigate further. Thank you for your feedback and for choosing Fittleworth.
Regards
Joana, Customer Experience Specialist -
Fittleworth