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Review for Fittleworth by Antonis

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Antonis, October 2024

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2.75 out of 5
Reliability
Communication
Product Range
Friendliness

It takes ages to get through to them by phone appx 20 mins. Not enough people to answer the phone. Even by email takes them 2-3 days to respond back to you. Not using them again. Have now switched to another pharmacy

It takes ages to get through to them by phone appx 20 mins. Not enough people to answer the phone. Even by email takes them 2-3 days to respond back to you. Not using them again. Have now switched to another pharmacy

Reply from Fittleworth
21st October 2024

Hi Antonis, Thank you for taking the time to leave a review. I'm sorry to hear that you've faced difficulties getting through to us on the phone. We've recently welcomed a new cohort who are currently in training to be able to support our customers with orders and queries therefore, we should start to see their impact very soon.

Regards

Yasmin, Customer Experience Specialist - Fittleworth

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