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Review for Fittleworth by Barry

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Barry, June 2026

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4.50 out of 5
Reliability
Communication
Product Range
Friendliness

Overall a really excellent service. A pity though that you cannot dispense with getting a prescription from the GP. My need for Stoma supplies is never going to change unfortunately so why the rigmarole?

Overall a really excellent service. A pity though that you cannot dispense with getting a prescription from the GP. My need for Stoma supplies is never going to change unfortunately so why the rigmarole?

Reply from Fittleworth
26th June 2026

Thank you so much for your kind feedback — we’re delighted to hear that you’ve had an excellent experience with our service. We completely understand your frustration regarding prescriptions, especially given that your needs are ongoing. Unfortunately, prescriptions are a legal requirement that we must follow, as they are set by the NHS and ensure that the correct products are provided safely and appropriately. We really do appreciate your understanding, and if there’s ever anything we can do to help make the process easier for you, please don’t hesitate to get in touch.

Regards

Joana, Customer Experience Specialist - Fittleworth

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