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Review for Fittleworth by Carry

1/1 - (1 vote)

Carry, June 2024

1/1 - (1 vote)
2.25 out of 5
Reliability
Communication
Product Range
Friendliness

Since May my deliveries from Fittleworth have been dreadful! They didn’t proceed with Stoma support belt order, didn’t send dry wipes as requested with my order. When I asked if they could send them urgently as I’d nearly run out, I was told they couldn’t send them for 10 days or so….heaven knows why! They then promised a delivery which didn’t arrive! Hopeless, I’m off to another supplier asap and suggest you give Fittleworth a

Since May my deliveries from Fittleworth have been dreadful! They didn’t proceed with Stoma support belt order, didn’t send dry wipes as requested with my order. When I asked if they could send them urgently as I’d nearly run out, I was told they couldn’t send them for 10 days or so….heaven knows why! They then promised a delivery which didn’t arrive! Hopeless, I’m off to another supplier asap and suggest you give Fittleworth a wide berth!

Reply from Fittleworth
14th June 2024

Hi Carry. I'm sorry to hear about the issues you've faced with your delivery. Please can you email me at DRMqueries@fittleworth.com and I can look into this for you. Thank you.

Regards

Yasmin, Customer Experience Specialist - Fittleworth

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