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Review for Fittleworth by Charlie

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Charlie, August 2026

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3.25 out of 5
Reliability
Communication
Product Range
Friendliness

Ordering is hit and miss. Sometimes everything is delivered, more often items are missing altogether or wrong quantities.

Ordering is hit and miss. Sometimes everything is delivered, more often items are missing altogether or wrong quantities.

Reply from Fittleworth
5th August 2026

Thank you for your feedback. We're sorry to hear that your ordering experience has not always been consistent and that you've experienced missing items or incorrect quantities. We understand how frustrating this can be, and we apologise for any inconvenience caused. Please continue to raise any issues you encounter with our team, as this allows us to audit concerns, investigate recurring problems, and identify opportunities to improve our service. Your feedback is invaluable in helping us deliver the reliable service our customers expect.

Regards

Joana, Customer Experience Specialist - Fittleworth

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