Report Review

  • This field is for validation purposes and should be left unchanged.
  • This field is hidden when viewing the form
  • This field is hidden when viewing the form
  • Please state why you have reported this review. Reviews that violate our Review Guidelines or Terms & Conditions will be removed.

Review for Fittleworth by Christine

Upvote

Christine, September 2026

Upvote
3.00 out of 5
Reliability
Communication
Product Range
Friendliness

Have just spent 35 minutes on phone and still haven’t spoken to anyone help

Have just spent 35 minutes on phone and still haven’t spoken to anyone help

Reply from Fittleworth
16th September 2026

Thank you for your feedback. We're very sorry to hear that you've been waiting so long to get through to us and understand how frustrating that must be, especially when you need assistance. We sincerely apologise for the delay. While our team is working hard to support all customers as quickly as possible, we appreciate that a 35-minute wait is not the experience you should expect from us. Thank you for bringing this to our attention, and we hope you're able to speak with a member of the team soon.

Regards

Joana, Customer Experience Specialist - Fittleworth

Leave a comment

"*" indicates required fields

This field is hidden when viewing the form
Name*
Consent*