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Review for Fittleworth by Darren

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Darren, September 2024

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3.00 out of 5
Reliability
Communication
Product Range
Friendliness

Have been using them for a year and a half now. Great at first but last few months absolutely terrible. They constantly mess up my order and i end up getting it in dribs and drabs had to ring up 3 times last month and got my order in 3 seperate deliveries. They always blame my doctor and i always check with prescriptions dept at doctors and prescription is always spot on, they just blame

Have been using them for a year and a half now. Great at first but last few months absolutely terrible. They constantly mess up my order and i end up getting it in dribs and drabs had to ring up 3 times last month and got my order in 3 seperate deliveries. They always blame my doctor and i always check with prescriptions dept at doctors and prescription is always spot on, they just blame the doctor and prescription to hide their own incompetance and fob you off. Finally had enough, from next month will be getting my prescription directly from my doctors surgery. Anyone can do this, you don't have to deal with these people!

Reply from Fittleworth
23rd September 2024

Hi Darren, Thank you for taking the time to leave a review, I'm so sorry to hear that you chase your orders and prescriptions. Please email DRMqueries@fittleworth.com with your full name and DOB so I can look into this for you.

Regards

Yasmin, Customer Experience Specialist - Fittleworth

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