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Review for Fittleworth by David

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David, August 2026

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4.75 out of 5
Reliability
Communication
Product Range
Friendliness

We have been happy with our service with only the occasional hiccough,notably a long waiting period on the phone the odd time , allowing an old age moan. We appreciate the monthly phone call from Fittleworth asking about my requirements. This helps me greatly to focus the mind. Fittleworth staff have a very friendly phone manner and if needs must can offer accelerated delivery when the odd occasion demands. Hope this helps. Best wishes, David

We have been happy with our service with only the occasional hiccough,notably a long waiting period on the phone the odd time , allowing an old age moan. We appreciate the monthly phone call from Fittleworth asking about my requirements. This helps me greatly to focus the mind. Fittleworth staff have a very friendly phone manner and if needs must can offer accelerated delivery when the odd occasion demands. Hope this helps. Best wishes, David P( plus key care person, his wife.)

Reply from Fittleworth
26th August 2026

Thank you for your thoughtful feedback, David. We're delighted to hear that you have been happy with the service you receive from Fittleworth. While we're sorry that you've occasionally experienced longer waiting times on the phone, we're pleased that these have been the exception rather than the rule. It's wonderful to know that the monthly call to discuss your requirements is helpful and that our team’s friendly approach and ability to arrange expedited deliveries when needed have made a positive difference. We truly appreciate you taking the time to share your experience and thank you for your continued support.

Regards

Joana, Customer Experience Specialist - Fittleworth

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