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Review for Fittleworth by Elizabeth

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Elizabeth, June 2026

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4.50 out of 5
Reliability
Communication
Product Range
Friendliness

Hi , always really happy with service although a little disappointed that I was not informed that you had changed courier , I was waiting for a notification from dpd and ended up running to chase the order , all arrived safe and sound though 😊

Hi , always really happy with service although a little disappointed that I was not informed that you had changed courier , I was waiting for a notification from dpd and ended up running to chase the order , all arrived safe and sound though 😊

Reply from Fittleworth
26th June 2026

Thank you for your kind feedback. We’re really pleased to hear that you’re happy with the service overall. We’re sorry that you weren’t informed about the change in courier — we understand how this caused confusion and inconvenience when you were expecting a notification. Your feedback is really helpful, and we’ll make sure it’s shared with the relevant team to improve our communication going forward. We’re glad to hear your delivery arrived safely, and thank you again for taking the time to share your experience.

Regards

Joana, Customer Experience Specialist - Fittleworth

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