Report Review

  • This field is for validation purposes and should be left unchanged.
  • This field is hidden when viewing the form
  • This field is hidden when viewing the form
  • Please state why you have reported this review. Reviews that violate our Review Guidelines or Terms & Conditions will be removed.

Review for Fittleworth by Faith

Upvote

Faith, September 2025

Upvote
4.25 out of 5
Reliability
Communication
Product Range
Friendliness

Two major issues in four months. On one occasion they decided to apply the GP prescription code to a backdated prescription from the hospital. Didn't bother to tell me and blamed my sugery… Second time they didn't check the new prescription small print and would have sent me out only a week's supply. It's anxiety making when you have to be on the supplier's case. It might be time to change supplier, but I've been

Two major issues in four months. On one occasion they decided to apply the GP prescription code to a backdated prescription from the hospital. Didn't bother to tell me and blamed my sugery… Second time they didn't check the new prescription small print and would have sent me out only a week's supply. It's anxiety making when you have to be on the supplier's case. It might be time to change supplier, but I've been scared into immobility!

Reply from Fittleworth
30th September 2025

Hi Faith, Thank you for taking the time to leave a review. I'm so sorry to hear that you've faced issues with your prescriptions and orders. Please can you email talktous@fittleworth.com with your full name, DOB and what has happened in further detail so we can investigate this for you.

Regards

Yasmin, Customer Experience Specialist - Fittleworth

Leave a comment

"*" indicates required fields

This field is hidden when viewing the form
Name*
Consent*