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Review for Fittleworth by Gary

1/1 - (1 vote)

Gary, October 2023

1/1 - (1 vote)
4.75 out of 5
Reliability
Communication
Product Range
Friendliness

The Fittleworth staff are well trained and always very friendly and efficient. They always give their names, backing their commitment to traceability and keeping clients informed. Phones are answered quickly and their phone menu system is always kept short so we're not waiting through dozens of options. Three options is the longest I've experienced and option 3 is "Talk to a person for anything else". Most recently I spoke to Tiffany who was friendly and

The Fittleworth staff are well trained and always very friendly and efficient. They always give their names, backing their commitment to traceability and keeping clients informed. Phones are answered quickly and their phone menu system is always kept short so we're not waiting through dozens of options. Three options is the longest I've experienced and option 3 is "Talk to a person for anything else". Most recently I spoke to Tiffany who was friendly and professional. They have a great team!!

Reply from Fittleworth
27th October 2023

Hi Gary, Thank you for taking the time to leave such a lovely review. I am glad we have been able to help you in a timely manner with friendly team members. Please don't hesitate to shout if you need anything! Take care.

Regards

Laura, Customer Experience Improvement Team Leader - Fittleworth

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