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Review for Fittleworth by Geoffrey

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Geoffrey, September 2023

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5.00 out of 5
Reliability
Communication
Product Range
Friendliness

I'm obliged to award 5 stars but, with a proviso there can be delays to orders due to surgery and Fittleworth being out of sync. Surgery operates on items not boxes, so will order 1 item not a box of 30 Fittleworth operate on prepacked, when they receive an order for 1 item they cannot comply. Tiffany has been 5*+ for her assistance in resolving these problems, thank you.

I'm obliged to award 5 stars but, with a proviso there can be delays to orders due to surgery and Fittleworth being out of sync. Surgery operates on items not boxes, so will order 1 item not a box of 30 Fittleworth operate on prepacked, when they receive an order for 1 item they cannot comply. Tiffany has been 5*+ for her assistance in resolving these problems, thank you.

Reply from Fittleworth
26th September 2023

Hello Geoffrey, Thank you so much for taking the time to leave a review. I appreciate the honest feedback and am so pleased that Tiff was able to help you get this sorted! I will share this as I know she will be pleased to see it. If you every need any further help at all, or need us to speak to the surgery again, please do drop us an email at caring@fittleworth.com FAO Laura. Take care

Regards

Laura, Customer Experience Improvement Team Leader - Fittleworth

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