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Review for Fittleworth by Hannah

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Hannah, August 2026

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4.50 out of 5
Reliability
Communication
Product Range
Friendliness

Fittleworth themselves are easy to communicate with but since using dhl it seems my deliveries just randomly go missing

Fittleworth themselves are easy to communicate with but since using dhl it seems my deliveries just randomly go missing

Reply from Fittleworth
5th August 2026

Thank you for your feedback. We're pleased to hear that you find Fittleworth easy to communicate with. However, we're sorry to learn that you've experienced issues with deliveries since the switch to DHL and that parcels appear to be going missing. We understand how frustrating and concerning this must be, especially when you're relying on essential supplies. Your comments are important to us and will be shared with the relevant team for review. Thank you for bringing this to our attention.

Regards

Joana, Customer Experience Specialist - Fittleworth

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