Report Review

  • This field is for validation purposes and should be left unchanged.
  • This field is hidden when viewing the form
  • This field is hidden when viewing the form
  • Please state why you have reported this review. Reviews that violate our Review Guidelines or Terms & Conditions will be removed.

Review for Fittleworth by James

Upvote

James, August 2024

Upvote
4.75 out of 5
Reliability
Communication
Product Range
Friendliness

I have been using Fittleworth to supply me with catheters for just over 5 years. Until the last couple of months I would have given 5 stars for everything but recently things don’t seem quite so efficient with the time between ordering and delivery. I am overcoming this by making sure I order in plenty of time so that I don’t run short of supplies. I highly recommend Fittleworth as they have served me well.

I have been using Fittleworth to supply me with catheters for just over 5 years. Until the last couple of months I would have given 5 stars for everything but recently things don’t seem quite so efficient with the time between ordering and delivery. I am overcoming this by making sure I order in plenty of time so that I don’t run short of supplies. I highly recommend Fittleworth as they have served me well.

Reply from Fittleworth
22nd August 2024

Hi James, Thank you for taking the time to leave a review and for being a Fittleworth customer. In May of this year, we moved to a new system which covers all aspects of our service to you. We know that this closure period has had an impact to level of service you receive. We’ve since made significant progress in resolving these issues so going forward, we can ensure you receive the service you expect from us.

Regards

Yasmin, Customer Experience Specialist - Fittleworth

Leave a comment

"*" indicates required fields

This field is hidden when viewing the form
Name*
Consent*