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Review for Fittleworth by Jean

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Jean, August 2026

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3.75 out of 5
Reliability
Communication
Product Range
Friendliness

I have used Fittleworth since about 2012 with very few problems. i am 94 years old and have rheumatoid Arthritis in. my hands and the new conectors between night and day pouches are VERY difficult to manage, after all these years i have to ask my husband, also 94 years old, to do it for me!. if i was on my own it would be impossible to manage.

I have used Fittleworth since about 2012 with very few problems. i am 94 years old and have rheumatoid Arthritis in. my hands and the new conectors between night and day pouches are VERY difficult to manage, after all these years i have to ask my husband, also 94 years old, to do it for me!. if i was on my own it would be impossible to manage.

Reply from Fittleworth
27th August 2026

Thank you for your feedback and for choosing Fittleworth since 2012. We're delighted to hear that you have experienced very few problems over the years and appreciate your continued trust in our service. We're sorry to hear that you are finding the new connectors between your day and night pouches difficult to use, particularly given your rheumatoid arthritis. We understand how frustrating this must be and the impact it has on your day-to-day routine. Unfortunately, the design and manufacture of these products are outside of our control, as they are determined by the manufacturer. However, we appreciate you taking the time to share your experience, as feedback such as yours helps highlight the challenges these product changes can create for our customers. Thank you for your valued feedback and for continuing to choose Fittleworth.

Regards

Joana, Customer Experience Specialist - Fittleworth

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