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Review for Fittleworth by John

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John, April 2025

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3.50 out of 5
Reliability
Communication
Product Range
Friendliness

2 prescription since I got my stoma, and nothing has went smooth from 1prescription suddenly becoming 2prescriptions and the 2nd to date still missing Then gets email to say they have not received my next priscription to get phone call next morning saying they have received it and due for delivery on 1st April 2025 for my DPD app saying I have no deliveries scheduled? SORRY NOT GOOD ENOUGH.

2 prescription since I got my stoma, and nothing has went smooth from 1prescription suddenly becoming 2prescriptions and the 2nd to date still missing Then gets email to say they have not received my next priscription to get phone call next morning saying they have received it and due for delivery on 1st April 2025 for my DPD app saying I have no deliveries scheduled? SORRY NOT GOOD ENOUGH.

Reply from Fittleworth
4th April 2025

Hi John, Thank you for taking the time to leave a review. I'm sorry to hear that you've faced issues with your prescriptions since you got your stoma. So we can investigate further please can you email DRMqueries@fittleworth.com with your full name, DOB and what has happened.

Regards

Yasmin, Customer Experience Specialist - Fittleworth

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