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Review for Fittleworth by Karen

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Karen, July 2024

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4.50 out of 5
Reliability
Communication
Product Range
Friendliness

I’m surprised to see a few negative reviews as personally I have only ever had one bad experience in all the time I have used Fittleworth. That was due to the call centre late in the evening not communicating clearly to me and I had to email to check with my GP that my request had been processed correctly.

I’m surprised to see a few negative reviews as personally I have only ever had one bad experience in all the time I have used Fittleworth. That was due to the call centre late in the evening not communicating clearly to me and I had to email to check with my GP that my request had been processed correctly.

Reply from Fittleworth
9th July 2024

Hello Karen, Thank you for taking the time to leave us a review, we really appreciate your time. Please reach out if you need anything from us, and I really am sorry to see that the service offered on that occasion wasn't what we like to provide. Have a lovely day.

Regards

Laura, Customer Experience Improvement Team Leader - Fittleworth

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