Review for Fittleworth by keith

I have been using Fittleworth now for the last 5 years, and have not had any major issues, but a couple of months ago i received my usual delivery which included two boxes of ten urostomy bags, i started using the first box which was fine then after using three or four from the box, that evening in bed it started leaking from the seal around the drain valve, bed sheets changed and new bag fit went back to sleep only to find that one was also leaking, changed sheets again and opened the second box and fit the first one at the top of the box and again leaking in the same place as the other two where the drain valve was sealed into bag, by this time exhausted and extremely annoyed i had a few samples of another product and removed the third leaking one and replaced it, bed changed again and spoke to Fittleworth the next day and two new boxes were delivered, have used one full box with no issues and today got showered refit a new bag from the second box and again leaking from the seal, this has ruined my confidence with fittleworth and the product and no explanation, tomorrow i will be ringing again and hope they have some answers for me as it has badly knocked my confidence for traveling and going out.