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Review for Fittleworth by Linda

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Linda, November 2023

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1.00 out of 5
Reliability
Communication
Product Range
Friendliness

Absolutely rediculous! Waiting for catheter supplies 4 non latex ordered ,they sent 1latex covered one today I am ALLERGIC to latex fgs which you were informed of twice last week .,I need your supervisor to telephone me asap . pathetic useless non service .sort it out .

Absolutely rediculous! Waiting for catheter supplies 4 non latex ordered ,they sent 1latex covered one today I am ALLERGIC to latex fgs which you were informed of twice last week .,I need your supervisor to telephone me asap . pathetic useless non service .sort it out .

Reply from Fittleworth
9th November 2023

Good morning Linda, I am really sorry to see this, this is not the standard we expect to provide for our customers. So I can urgently resolve this for you, please can you email caring@fittleworth.com FAO Laura with your full name, DOB and postcode please so we can get your products to you correctly. Thank you in advance.

Regards

Laura, Customer Experience Improvement Team Leader - Fittleworth

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