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Review for Fittleworth by Lisa

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Lisa, May 2024

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2.75 out of 5
Reliability
Communication
Product Range
Friendliness

I'm relatively new to ileostomy life and finding some things extremely difficult The delivery service you provide is very good it's the nursing side I've found absolutely appalling I'm never able to get hold of my current nurse with no way of leaving a message I'm left to struggle on which is now taking its toll Very poor care from nursing side

I'm relatively new to ileostomy life and finding some things extremely difficult The delivery service you provide is very good it's the nursing side I've found absolutely appalling I'm never able to get hold of my current nurse with no way of leaving a message I'm left to struggle on which is now taking its toll Very poor care from nursing side

Reply from Fittleworth
9th May 2024

Good morning Lisa, Thank you for leaving us a review, we really appreciate it. I am sorry to see some things are difficult and you're finding it hard to speak to a nurse. Please send me your full name and DOB to DRMqueries@fittleworth.com and I will see if I can help you.

Regards

Laura, Customer Experience Improvement Team Leader - Fittleworth

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