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Review for Fittleworth by Lyn

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Lyn, August 2026

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5.00 out of 5
Reliability
Communication
Product Range
Friendliness

Fittleworth are great however the new courier is totally unreliable no drop of points or liockers dont turn up during the agreed time slot leave intimate supplies at neighbours without consent. Actively looking at a new service

Fittleworth are great however the new courier is totally unreliable no drop of points or liockers dont turn up during the agreed time slot leave intimate supplies at neighbours without consent. Actively looking at a new service

Reply from Fittleworth
5th August 2026

Thank you for your feedback. We're pleased to hear that you're happy with Fittleworth; however, we're very sorry to learn that your experience with our courier service has not met your expectations. We understand how frustrating missed delivery windows, the lack of collection points or lockers, and parcels being left with neighbours without your consent can be, particularly when delivering personal and essential supplies. Your comments are important to us, and we appreciate you taking the time to share them. We're sorry to hear that this has led you to consider alternative providers, and we will ensure your feedback is shared with the relevant team for review.

Regards

Joana, Customer Experience Specialist - Fittleworth

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