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Mary, October 2024
Reliability
Communication
Product Range
Friendliness
We were introduced to Fittleworth in April 2023 by my husbands Stoma nurse, I always order by phone , the staff have always been courteous, helpful and efficient handling the order, and they send confirmation emails of when to expect delivery, the odd time the prescription has been received late from our doctor or items were missing, Fittleworth have contacted us immediately so I might chase the doctors up. Early on I made sure to
We were introduced to Fittleworth in April 2023 by my husbands Stoma nurse, I always order by phone , the staff have always been courteous, helpful and efficient handling the order, and they send confirmation emails of when to expect delivery, the odd time the prescription has been received late from our doctor or items were missing, Fittleworth have contacted us immediately so I might chase the doctors up. Early on I made sure to keep a months supply in hand so we never have the worry of a delayed delivery. This was a new learning curve for us at my husband age 92 and me 80 and Fittleworth have made it easy for me to manage my husbands Ileostomy. Thank you
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