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Review for Fittleworth by Pauline

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Pauline, August 2026

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4.75 out of 5
Reliability
Communication
Product Range
Friendliness

I have been using Fittleworths for quite a few years and always found them reliable and efficient. There was a phase for a while where deliveries were not arriving as planned, and the time answering went below their usual standards. It has I am pleased to stay had gone back to its usual high standard.

I have been using Fittleworths for quite a few years and always found them reliable and efficient. There was a phase for a while where deliveries were not arriving as planned, and the time answering went below their usual standards. It has I am pleased to stay had gone back to its usual high standard.

Reply from Fittleworth
5th August 2026

Thank you for your feedback and for being a valued customer for many years. We're delighted to hear that you've always found Fittleworth reliable and efficient. We're sorry that there was a period when deliveries and response times did not meet our usual high standards, but we're pleased to hear that you've noticed improvements and that the service has returned to the level you expect from us. Thank you for your continued trust and support.

Regards

Joana, Customer Experience Specialist - Fittleworth

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