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Review for Fittleworth by Robert

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Robert, July 2024

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2.00 out of 5
Reliability
Communication
Product Range
Friendliness

They don't answer the telephone - "you are currenty 15th in the queue" or acknowledge/respond to emails. Having a stoma is bad enough without this level of indifference every month..I've had enough…

They don't answer the telephone - "you are currenty 15th in the queue" or acknowledge/respond to emails. Having a stoma is bad enough without this level of indifference every month..I've had enough…

Reply from Fittleworth
9th July 2024

Hi Robert, I am so sorry you haven't been able to get through recently. Can you please send your full name and DOB to DRMqueries@fittleworth.com and I can arrange a call for you. Thank you in advance.

Regards

Laura, Customer Experience Improvement Team Leader - Fittleworth

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