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Review for Fittleworth by Sarah

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Sarah, March 2025

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2.00 out of 5
Reliability
Communication
Product Range
Friendliness

Been with Fittleworth for years….they have always delivered a great service until the last six months. Something’s changed. I don’t get a reply to emails and when I call I’m placed in a never ending queue which eventually just cuts off. I’m getting desperate and don’t know what else I can do apart from leaving a harsh review here. I’m not a serial complainer and it pains me to do it.

Been with Fittleworth for years….they have always delivered a great service until the last six months. Something’s changed. I don’t get a reply to emails and when I call I’m placed in a never ending queue which eventually just cuts off. I’m getting desperate and don’t know what else I can do apart from leaving a harsh review here. I’m not a serial complainer and it pains me to do it.

Reply from Fittleworth
7th March 2025

Hi Sarah, Thank you for taking the time to leave a review. I'm sorry to hear that you've faced issues when it's come to contacting us. Please can you email DRMqueries@fittleworth.com with your full name, DOB and what has happened so we can investigate further.

Regards

Yasmin, Customer Experience Specialist - Fittleworth

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