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Review for Fittleworth by sonny

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sonny, April 2025

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4.25 out of 5
Reliability
Communication
Product Range
Friendliness

The process was straightforward & easy to access though the delivery company delivered my order to the wrong address, thankfully the people did drop it off, but was a stressful episode non the less

The process was straightforward & easy to access though the delivery company delivered my order to the wrong address, thankfully the people did drop it off, but was a stressful episode non the less

Reply from Fittleworth
4th April 2025

Hi Sonny, Thank you for taking the time to leave a review and for being a Fittleworth customer. I'm sorry to hear that your parcel was delivered to the incorrect address. You can take control of your delivery by downloading the DPD app and adding additional details such as What3Words to support with the smooth delivery of your parcel. Please see our guide for further support https://www.fittleworth.com/wp-content/uploads/2024/10/Fittleworth-DPD-App-Guide-2024.pdf

Regards

Yasmin, Customer Experience Specialist - Fittleworth

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