Reply from Fittleworth
5th August 2026
Thank you for your feedback. We're sorry to hear that you were not given advance notice of your delivery and that your parcel was left on your doorstep. We understand how disappointing this experience must have been, and it is not the standard of service we expect from our delivery partners. Your comments have been noted and will be shared with the relevant team. Thank you for bringing this to our attention.
Regards
Joana, Customer Experience Specialist -
Fittleworth