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Review for Fittleworth by Susan

1/1 - (1 vote)

Susan, June 2024

1/1 - (1 vote)
1.00 out of 5
Reliability
Communication
Product Range
Friendliness

I have been dealing with this company for about 16 years and in the last 6months they have fell short in delivery of customer service on every level . Would not recommend them at the moment .

I have been dealing with this company for about 16 years and in the last 6months they have fell short in delivery of customer service on every level . Would not recommend them at the moment .

Reply from Fittleworth
27th June 2024

Hi Susan, Thank you for the feedback, I am so sorry that you haven't experienced the customer service we want to be able to provide our customers. Please can you send your full name and DOB to DRMqueries@fittleworth.com with some details on what has happened and I can have a look into your account for you. Thank you for your patience with us.

Regards

Laura, Customer Experience Improvement Team Leader - Fittleworth

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