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Review for Fittleworth by Tony

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Tony, July 2025

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5.00 out of 5
Reliability
Communication
Product Range
Friendliness

Easy to order, either by phone or app, staff always friendly on phone, orders accurate, on time. Downside DPD delivery drivers don’t care about ensuring goods delivered to correct address or alternative delivery spot! I much preferred being able to go to local depot and pick up my order, however, this has been stopped by Fittleworth.

Easy to order, either by phone or app, staff always friendly on phone, orders accurate, on time. Downside DPD delivery drivers don’t care about ensuring goods delivered to correct address or alternative delivery spot! I much preferred being able to go to local depot and pick up my order, however, this has been stopped by Fittleworth.

Reply from Fittleworth
10th July 2025

Hi Tony, Thank you for taking the time to leave a review and for being a Fittleworth customer. I'm sorry to hear that you've faced issues with your delivery. You can take further control of your delivery downloading the DPD app and updating your preferences. Please see our support guide: https://www.fittleworth.com/wp-content/uploads/2024/10/Fittleworth-DPD-App-Guide-2024.pdf

Regards

Yasmin, Customer Experience Specialist - Fittleworth

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